All wholesale accounts in good standing are eligible for Net30 terms from The Landmark Project .
Cancellations & Order Revisions:
Must be received in writing 20 days prior to the requested ship date. Cancellations made less than 20 days prior to the requested ship date will be subject to a 5% cancellation fee.
All shipping and receiving guidelines should be submitted and clearly communicated to the customer service representative (CSR) when an order is placed.
Orders will be shipped via FedEx Ground unless otherwise communicated by the customer to the CSR at the time the order is placed.
Shipping costs will be paid for by the customer and will automatically be added to invoices.
All returns should be accompanied by a Return Authorization (RA) number provided by the CSR.
Returns made for reasons other than defective merchandise or a packing error will be subject to a 10% restock fee and will not be accepted after 45 days from the ship date. Shipping costs for returns made for reasons other than defective merchandise or a packing error will be paid for by the customer.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
MAP pricing for all products from The Landmark Project can be found at the individual product listing on wholesale.thelandmarkproject.com (listed as the MSRP). All advertised prices must be at or above MAP for all Landmark products if a MAP price has been established by Landmark. Resellers are not required to list prices in advertising. If a price is listed in an advertisement it must be at or above MAP.
Resellers are also responsible for ensuring their pricing is at or above MAP on internet search engines. Resellers are free to set the actual resale price of any product as long as it is at or above MAP price given the most recent publication of the price list. Landmark's MAP policy for all Landmark products apply to advertising placements, including but not limited to: print ads (inserts, magazines, newspapers, catalogs, mail order catalogs, etc.), broadcast (radio and TV), direct mail, faxes, internet placement with third parties (banner ads, broadcast emails, destination pages, third-party sites), internet placements on resellers own website, and any flyers, posters or coupons.
From time to time, The Landmark Project may permit resellers to advertise MAP products at prices lower than the MAP. MAP breaks must be approved by an internal account manager at The Landmark Project. In such events, Landmark reserves the right to modify or suspend the MAP price with respect to the affected products for a specified period of time by providing advance notice to all resellers of such changes.